Diane from

Shanae from

Over 25 years industry experience in advertising, printing, graphic design and prepress.


4 years experience Computer Tutoring Central Coast Community College

  • Adobe creative suite – Graphic Design
  • Adobe Photoshop
  • MS Office, Word, Excel, Powerpoint
  • Windows 8
  • Basic computing
  • Smartphones
  • IPads
  • Tablets
  • Tech Savvy Seniors
  • Courses specifically designed for disabilities one on one
  • Courses specifically designed for workers compensation back to work programs
  • Graphic Design for the hearing impaired
  • Operate computer packages (Accredited)

Other tutoring

  • Private tutoring in homes - basic computing, email, internet, Photoshop
  • Illustrator tutoring in the workplace

Web Site Design & Development

  • Over 7 years experience
  • Specialising in Webstarts and WordPress Platforms
  • HTML, Javascript and PHP

Cert IV in Small Business 2015

  • Coordinate business resources
  • Report on financial activity
  • Profile the market
  • Analyse consumer behaviour for specific markets
  • Analyse and present research information
  • Investigate micro business opportunities
  • Establish legal and risk management requirements of small business
  • Plan small business finances
  • Market the small business
  • Undertake small business planning

Diploma of Management 2011

  • Manage personal work priorities and professional development
  • Manage budgets and financial plans
  • Manage risk
  • Develop a workplace learning environment
  • Ensure team effectiveness
  • Manage operational plan
  • Manage quality customer service

Diploma of IT (Website Development) 2011 Credit Grade

  • Validate quality and completeness of system design specifications
  • Design and develop dynamic websites to meet technical requirements
  • Develop website information architecture
  • Gather data to identify business requirements
  • Translate business needs into technical requirements
  • Create dynamic web pages
  • Integrate database with a website
  • Match IT needs with the strategic direction of the enterprise
  • Establish and maintain client user liaison
  • Develop detailed test plan
  • Develop and conduct client acceptance test
  • Use site server tools for transaction management
  • Relate to clients on a business level


Certificate IV in Training and Assessment 2010

  • Work effectively in vocational education and training
  • Foster and promote an inclusive learning culture
  • Ensure a health and safe learning environment
  • Use Training Packages to meet client needs
  • Design and develop learning programs
  • Provide training through instruction and demonstration of work skills
  • Facilitate individual learning
  • Facilitate work-based learning
  • Plan and organise group-based delivery
  • Develop teams and individuals
  • Plan and organise assessment
  • Assess competence
  • Develop assessment tools
  • Participate in assessment validation

Certificate IV in Information Technology (Websites) (Design) 2007 with Distinction

  • Follow workplace safety procedures
  • Contribute to personal skill development and learning
  • Apply principles of visual design and communication to the development of multimedia product
  • Address copyright requirements
  • Determine and confirm client business expectations and needs
  • Design a website to meet technical requirements
  • Determine and apply appropriate development methodologies
  • Design a database Identify physical database requirements
  • Create a simple mark up language document to specification
  • Use structured query language to create database structures and manipulate data
  • Produce basic client side script for dynamic web pages
  • Develop cascading style sheets
  • Automate processes
  • Design organisational documents using computing packages
  • Create user  documentation
  • Develop and present a feasibility report
  • Develop guidelines for uploading information to a website
  • Create technical documentation
  • Ensure website context meets technical protocols and standards
  • Transfer content to a website using commercial packages
  • Run standard diagnostic tests
  • Confirm accessibility of website for people with special needs
  • Locate equipment, system and software faults
  • Operate a personal computer
  • Operate computer hardware
  • Operate computer packages
  • Integrate commercial computing packages
  • Use computer operation system
  • Select and employ software and hardware tools
  • Apply web authoring tool to convert client data for websites
  • Work effective in an IT environment
  • Communicate in the workplace
  • Maintain Ethical conduct

Introduction to Teaching Adults 1 day course Central Coast Community College 2011 Vet Quality Framework – Professional Development 2011


Other courses

  • Apply First Aid
  • Cert III Home and Community Care
  • Cert III Aged Care
  • Bar Courses: RCG, RSA, Bar Operations, Clean and Tidy Bar Areas

Computer Skill

  • Adobe Photoshop
  • Adobe InDesign
  • Adobe Acrobat
  • Adobe Illustrator
  • Dreamweaver
  • Flash
  • Freehand
  • QuarkXpress
  • Microsoft Excel - Advanced
  • Microsoft Word - Advanced
  • Microsoft Outlook – Advanced
  • Microsoft Powerpoint
  • Microsoft Publisher
  • PlaceIt
  • MailChimp
  • Jotform
  • Facebook

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Over 6 years experience in WebServices and 27 Years in Customer Service, Auditing & Training


Internet & Everyday Life - Credit Grade

  • Music
  • Games At Work
  • Dating, Intimacy and Sexuality
  • Health
  • Faith and Spirituality
  • Politics
  • Power and Economy
  • Community and Identity
  • The Relationship between Society and Technology
  • The Shaping of Time and Space

Web Communications - Credit Grade

  • What's in a Name
  • What is the Internet and what is the World Wide Web
  • Web 2.0
  • Blogging
  • Wikis
  • Social Networking
  • Content Sharing
  • Internet Footprint
  • Digital Shadow
  • Social Me(dia) Rivers
  • The Future of Internet Communication

Web Animation with Flash - Distinction Grade

  • Keyframes
  • Motion Tweeny
  • Shapes
  • Loops
  • Symbols
  • Library
  • Instances
  • Drawing
  • Vector vs Bitmap
  • Writing about art
  • Components  of art

Internet Design

  • History of Web
  • Design
  • Web Terminology
  • Navigation
  • Wireframes and Flowcharting
  • Typography
  • User Centered Design
  • Web Graphics
  • Audio on the Web
  • Video on the Web
    New Web Frontiers

Web Media - Credit Grade

  • Television
  • Film
  • Music
  • Games
  • Photography
  • Creating Reflections Web Media
  • Remix & Mash Up (copyright)
  • You Tube Creativity & Participatory Culture
  • Mobile Media Apps
  • Spreadability


Digital Imaging with Photoshop - High Distinction Grade

  • Generating imagery
  • Creating unique graphic elements - Mandalas
  • Actions and Paths as a method of creating imagery from photos
  • Compositing images
  • Actions within actions
  • Identifying, isolating and changing colour
  • Montages
  • Scanograms
  • Methods in concept development
  • Writing about art
  • Components of art

Internet Design - Advanced - Distinction Grade

  • Graphic Design Basics
  • Graphic Design
  • Screen Design & Storyboards
  • Information Architecture
  • Project Management
  • Animation
  • Copyright
  • Logo Design
  • Audio Design
  • Video Design
  • Search Engine Optimisation

Internet Design - Interactivity - Credit Grade

  • Defining Interactivity
  • Interface Design for Interactive Elements
  • Usability in Interactivity Design
  • Navigation Concepts
  • Advanced Layout Themes
  • Background Design
  • Icons and Logos in Web Design
  • Aesthetic Effect
  • Usability Testing
  • Universal Accessibility

V-Training - Online Marketing & eBusiness Training with David Caruso

  • Search Engines and how they work
  • Know what type of website your business needs for maximum sales
  • Marketing Theories
  • Websites vs Traditional Marketing
  • Website Strategies for Small Business
  • 10 Steps to Website Success
  • Understanding Google Analytics
  • Understand who's important when it comes to websites
  • Effective Email Marketing Campaigns
  • eBusiness - Doing Business Online
  • Improving your website ranking with search engines

Digital Enterprise Courses Completed

  • What's in the Cloud
  • Online Transactions
  • Data Privacy and Security
  • Online Marketing (including social media)
  • Building Websites
  • Apps and Tools
  • Logistics Management
  • Online Marketing, Facebook
  • Visual Communication

Computer Skills

  • Microsoft Excel - Advanced
  • Microsoft Word - Advanced
  • Microsoft Outlook - Advanced
  • Complex Data Base Creation & Maintenance
  • SPSS
  • Survey Monkey
  • Endnote
  • Paymas
  • Labour Management
  • MailChimp
  • Big Commerce (eCommerce)
  • JotForm
  • Adobe Photoshop
  • Adobe Flash
  • iWorks - Pages, Numbers, Keynote
  • Skype
  • Social Media - Facebook, Twitter, MySpace
  • Meerkat
  • PlaceIt

Other Qualifications / Certificates

  • Events Coordinator
  • Certificate IV in Small Business 2009
  • Audio Engineer
  • Time Management
  • Report Writing (Review & Write)
  • RSA*
  • Senior First Aid Certificate (2007)
  • Running Your Own Creative Business -AFTRS*
  • National Store Audit
  • Internal Audit Trainer
  • Store Manager Trainee
  • Accounts Payable & Receivable
  • Payroll
  • Cash Handling
  • Customer Service
  • Roster creation
  • Budgeting
  • Write policies & procedures manuals
  • Investigate Fraud

Qualifications -  ITSoEasy